Hb99 terms of service Bangladesh

These hb99 terms of service Bangladesh govern your access to and use of our website, mobile application, betting platform, payment channels, and all associated services. By registering, logging in, depositing, wagering, withdrawing, or otherwise using our services, you enter into a legally binding agreement with us. Please read these terms carefully together with our Privacy Policy and Disclaimer. If you do not agree with any provision, you must stop using the platform immediately. We may update, amend, or replace these terms at any time, and your continued use after publication of changes means you accept the revised terms in full.

1. Acceptance of Terms

By accessing any part of our online casino, sportsbook, mobile site, or app, you confirm that you have read, understood, and accepted these terms as well as any related rules that apply to specific products, promotions, or payment services. This document forms the full contractual basis of your relationship with us regarding use of the platform. We reserve the right to modify these terms whenever necessary for legal, operational, security, or commercial reasons. Material updates may be notified through the platform or by email, but it remains your responsibility to review the current version before continued use. Ongoing access constitutes renewed acceptance of the updated agreement.

2. Eligibility Rules

To use our services, you must be at least 18 years old, have full legal capacity to enter into binding agreements, and be permitted under the laws applicable to you to participate in online betting activities. We apply a strict anti-underage policy and may request proof of age at any time before or after registration, deposit, wagering, or withdrawal. Our services are intended for players in Bangladesh, and you are responsible for ensuring your use complies with local law and personal legal obligations. If you are subject to a self-exclusion period, you must not open or attempt to use any account until that restriction has fully expired.

3. Account and Security

When creating an account, you must provide accurate, complete, and current personal information, including your real name, valid phone number linked to payment tools such as bKash or Nagad, and correct date of birth. Only one account is permitted per person, household, device, payment source, and shared environment unless we expressly approve otherwise in writing. Multi-accounting is strictly prohibited and may lead to closure of all related accounts, cancellation of bets, forfeiture of balances, and refusal of future access. You are solely responsible for keeping your phone, password, PIN, and login details secure, and all activity conducted through your account will be treated as authorized by you unless proven otherwise.

4. KYC Verification Duties

We may require KYC verification at registration, before a withdrawal, during routine security review, or whenever suspicious activity is detected. Verification documents may include a government-issued ID, proof of address, proof of ownership or lawful use of a payment method, source of funds information, and any additional records reasonably required for security or AML purposes. You must provide clear, valid, and unaltered documents within the time we specify. Failure to complete KYC, submission of misleading information, or refusal to cooperate may result in account suspension, transaction delays, restricted access, balance review, or permanent closure. Verification checks are conducted to protect player safety, payment integrity, and lawful platform operations.

5. Deposit Terms

We support selected payment methods commonly used by local players, including bKash, Nagad, Rocket, and USDT where available. The minimum deposit is ৳100 or the equivalent value in USDT, unless a specific product or promotion states a different threshold. Deposits are usually credited instantly, but processing may be delayed by technical checks, network congestion, payment provider review, or account verification requirements. We do not charge deposit fees from our side, though your provider may apply its own charges. Third-party deposits are not accepted under any circumstances, and you must use only payment methods registered in your own name or otherwise approved after successful verification.

6. Withdrawal Terms

Withdrawal requests from verified accounts are typically processed within 5 to 15 minutes, although actual receipt times may vary based on payment channel availability, security review, account status, and transaction volume. Wherever possible, withdrawals will be returned through the same method used for deposit in order to meet security and AML obligations. We may request identity documents, payment confirmation, or additional account evidence before approving a payout. We reserve the right to delay, limit, reverse, or refuse any withdrawal that appears irregular, linked to unauthorized activity, connected to bonus abuse, or inconsistent with these casino terms Bangladesh. Approved withdrawals are subject to our final compliance checks before release.

7. Bonus Terms

All bonuses, free bet offers, cashback rewards, and promotional credits are governed by specific bonus terms in addition to these general conditions. Wagering requirements must be completed in full before any bonus-related winnings become eligible for withdrawal, and the applicable multiplier, expiry period, maximum qualifying stake, and game contribution rates will be stated in the relevant promotion. Some games or bet types may contribute partially or not at all. Only one bonus may be claimed per person, household, IP address, device, or payment method unless expressly allowed. We may void promotions, remove winnings, or close accounts where abuse, hedging, coordinated play, or other manipulation is identified. See Bonuses for active offer details.

8. Responsible Gambling

We support responsible gambling and encourage you to treat betting as entertainment rather than a source of income. If you feel your play is becoming difficult to control, you may request daily, weekly, or monthly deposit limits through support, and you may also ask for cool-off periods of 24 hours, 7 days, or 30 days. Temporary or permanent self-exclusion can be requested through Telegram support, and during an active exclusion you must not attempt to create a new account. We may also provide reality checks that remind you of session duration. For households with minors, we recommend device locks and parental control tools to reduce access risks, and we encourage seeking professional help when needed.

9. Prohibited Activities

The following conduct is strictly prohibited and may result in immediate termination, forfeiture of funds, voided bets, and legal action where appropriate: Fraud - including stolen credentials, identity theft, false documents, or chargebacks; Multi-accounting - creating or controlling more than one account directly or indirectly; Money laundering - any activity that breaches AML controls or conceals unlawful funds; Collusion - cooperating to manipulate game or betting outcomes; Software manipulation - use of bots, scripts, automation, or unfair tools; Exploitation of errors - taking advantage of bugs, pricing mistakes, or system faults; Unauthorized access - attempting to bypass security or access another account; Abusive behavior - threats, harassment, or offensive conduct toward staff or other users.

10. Intellectual Property

All platform content, including text, design, layout, graphics, software, databases, trademarks, logos, interfaces, and compiled materials, is owned by us or licensed to us and is protected by applicable intellectual property laws. You receive a limited, revocable, non-transferable right to use the services for personal, non-commercial entertainment only. You may not copy, reproduce, scrape, distribute, modify, publish, reverse engineer, or commercially exploit any part of the platform without our prior written consent. Third-party providers retain ownership of their own products and marks, including JILI, PG Soft, Pragmatic Play, and Spribe where their content appears on the site. Unauthorized use may lead to account sanctions and legal enforcement.

11. Liability Limits

Our services are provided on an as is and as available basis. We do not guarantee uninterrupted operation, continuous availability, absolute accuracy, or error-free performance of the website, app, games, payment systems, or communications. To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, punitive, or similar damages, including loss of profits, business interruption, data loss, or reputational harm arising from your use of the platform. You accept full responsibility for your betting decisions and gambling losses. In any event, our total aggregate liability to you for all claims combined will not exceed the total amount of deposits credited to your account during the 90 days preceding the event giving rise to the claim.

12. Termination Rights

You may request closure of your account at any time by contacting support, and any remaining eligible balance may be withdrawn subject to standard KYC, security review, and any ongoing investigation. We may suspend, restrict, or terminate access immediately if you breach these hb99 terms and conditions Bangladesh, fail verification, engage in fraud, misuse promotions, attempt unauthorized access, remain inactive for 12 months or longer, or where closure is required for legal, regulatory, security, or operational reasons. Upon termination, pending bets may be settled or voided according to the circumstances, promotional balances may be removed, and funds may be withheld until all compliance checks are completed. Product information is also available through Sports and App.

13. Disputes and Law

These terms form the hb99 user agreement Bangladesh and will be interpreted according to the governing rules we apply to operation of the platform and dispute handling. If a disagreement arises, you agree to first contact support and attempt an informal resolution in good faith by providing full account details and a clear description of the issue. If the matter is not resolved informally, it will proceed to mediation, and if still unresolved, to binding arbitration conducted in English on an individual basis only. You waive any right to participate in class, collective, or representative proceedings. Nothing in this clause prevents us from seeking urgent injunctive relief where necessary to protect security, intellectual property, or compliance interests.

14. Changes and Contact

We may change these terms with immediate effect upon posting on the platform. Where changes are material, we may also notify users through account notices, email, or other reasonable communication channels, but the updated version becomes controlling once published. Continued access, deposit, wagering, or withdrawal after any update means you accept the revised terms without reservation. If you have questions about these casino terms Bangladesh, account restrictions, KYC, self-exclusion, or payment reviews, our support team is available 24/7 in Bengali and English, and we aim to respond within 24 hours. By continuing to use hb99, you confirm ongoing acceptance of this agreement and all related operating rules.